• What is Zola.pk? 
  • Zola.pk is an online buying and selling platform facilitating business to consumer sales. Our website includes a wide range of high quality gadgets,fashion, lifestyle, beauty & home decor products. 

  • Who we are? 
    • Zola.pk is an online buying and selling platform facilitating business to consumer sales. Our website includes a wide range of high quality gadgets,fashion, lifestyle, beauty & home decor products. 
    • We aim to provide our customers with the best quality products at the most affordable rates, and cater to our customers needs in the best possible ways to make your online shopping experience with us a pleasant and convenient one. 
  • Where is the office? 
  • Our office is located in Lahore, (Abdul Haque Rd, near Birch Wood, Block H-2 Block H 2 Phase 2 Johar Town, Lahore, Punjab 54782)

  • How to Contact us?
    • Our customer support team is available to answer all your queries and cater to your complaints.
    • If you want to talk to us, reach us at: 

    Contact Number: +923011129652
    Email Address: care@zola.pk Support@zola.pk

  • How to place an order
  • By placing your order at our website (https://zola.pk/) . 

    1. You can place order on our website in few steps
    • Select the product
      There will be 2 options ( Add to cart ) and ( Buy it now)
      If you want to place an order for only one product go with “Buy now” and click on it
      In case you want to add more products in your order then you can click on “add to cart” and move to next product and follow the same procedure until last product 
    • Now A new window open of contact information , Enter the required info like name email address and contact number and click on continue shipping 
    • Then a screen will be in front of you which show you a copy of your total bill and with your info or product and your contact details , Now at the end of the page click on complete order 
    • Your order has been created successfully on Zola.pk 
    • You’ll receive order confirmation email on your provided email 
    • For identity Zola will give you a unique order id as well. 
  • How to become a Seller on Zola.pk?
  • Please contact at 0300 1119331


    Whatsapp: 0308 4441044. You will receive a call within 24hrs.

  • Can I sell my product on Zola.pk?
  • Yes, we have already many vendor which are selling things at our platform. Create your seller account at our website by adding your business details Here is the link of seller id (https://zola.pk/customer/account/create/) . Our Seller Manager will call you within 24Hours after adding information as mentioned above).

  • Please share commission structure?
  • Commission is different for different categories, furthermore  for contract documentation and commission, our vendor management team will contact you soon. Please share your contact details, Seller Shop name with us.

  • What are the timings of Zola.pk or CS?
  • Our official timings are Mon-Sat, 9am to 9pm. 

  • How many days are required to receive the product?
  • 3-4 Working Days.

  • What brands and categories are available on Zolal?
  • You can shop from the following categories on Zola.pk

    • Electronic Devices
    • Electronic Accessories
    • Home & Lifestyle
    • Fashion
    • Health and Beauty
    • Automotive

  • What would be the commission kept by Zola.pk from the seller?
  • Zola deducts a small percentage of commission from the payment of your orders. Each product commission depends on the type of category it falls under.

  • What is the Fashion & Lifestyle Store at Zola.pk?
  • Zola Fashion & Lifestyle Store is a One-Stop Solution for all the fashion inspiration. You can have the largest assortment from local sellers, leading fashion brands, international brands as well as the global collection. Find the perfect product for yourself from our collection of over hundreds of products.

  • Which brands are available at Fashion & Lifestyle stores?
  • You can shop from a variety of brands based on your interests. Some of the brands listed in the Fashion & Lifestyle section are mentioned below:

    To know more about the brands and assortments offered at Zola, please visit (https://zola.pk/health-beauty.html)

  • What are the payment methods available for Digital Goods?
  • Digital Goods can only be ordered via the pre-payment methods. Below are the payment methods available for Digital Goods:

    • Credit/Debit Card (Visa/Master/UnionPay)
    • JazzCash/Easypaisa
    • Internet Banking (Soneri Bank)
  • Can I become a Zola seller if I am the customer?
  • Yes, You can either be a customer or a seller.

  • Is it worth it to sell on Zola.pk?
  • Yes, it is worth it to sell your products at Zola.pk (Need to add points how)

  • What are the delivery timelines of Zola.pk products?
  • Delivery time for the products of Zola.pk is 3-4 Working Days